Technical Support
Sequence Wiki — General FAQs
Key terms on this page
Do I need to deposit my funds into Sequence?
No, you do not deposit your funds into Sequence.
We are a non-custodial service, meaning your funds always remain in your personal exchange wallet.
Our system only requires an API connection to trade on your behalf, keeping your assets secure and fully under your control.
Do I need to deposit my funds into your exchange wallet?
No — your funds remain in your personal exchange wallet, which you create and own.
We only require an API connection to execute trades on your behalf. You can rest assured that our access is strictly limited — we never have permission to withdraw funds from your account.
Which currency can I hold my funds in?
You can hold your funds in either BTC, USDT, or USDC, depending on the trading strategy you choose.
To accumulate BTC, you can use one of the following strategies by funding your with a minimum of 0.2 BTC:
To accumulate USD, consider our USD/ALT Spot Strategy by funding your sub-account with a minimum of $20,000 USD in either USDT (preferred) or USDC.
If I want to add up my funds, do I tell you upfront or can I just do so?
You can add funds to your account at any time without needing to notify us. The algorithm will automatically adjust to the new balance at the next trade.
ℹ️ Special Case (USD/ALT Strategy): If you started the USD/ALT strategy with the minimum balance of $20,000 and are now adding funds to enable trading in additional pairs, please email us to ensure your configuration is updated accordingly.
If you have any questions or need assistance, feel free to reach out: support@tradewithsequence.com
If I want to withdraw, do I tell you upfront or can I just do so?
If you plan to withdraw more than 5% of your total wallet balance per trade window, please notify Support via email in advance to avoid interruptions in the algorithm's operation.
This allows our traders to safely disconnect the automated trading system, preventing any potential risks that may arise during the withdrawal process.
If you have any questions or need assistance, feel free to reach out: support@tradewithsequence.com
If I decide to stop trading, what should I do?
If you decide to stop trading with us, simply inform us via email: support@tradewithsequence.com.
We will then disconnect our trading system from your exchange.
Please note that subscription or performance fees are non-refundable under any circumstances.
When will I see my first trades?
You will start to see trades immediately. However, generally you can expect to see closed trades within the first few days of activating a . The time it takes to see your first closed trades can vary depending on market conditions. Our algorithm is designed to trade actively 24/7 taking advantage of opportunities as they arise.
Which currency will I accumulate in?
The strategy will settle profits in the base currency of the trading pair you are using (unless you are using the linear strategies).
- For example, if you are trading BTC/USD, your profits will be in BTC.
- Similarly, if you are using USDC or USDT as your base currency, your profits will be in that currency.
What if I don't make a profit in a month?
We believe in fair and transparent pricing. Our goals are 100% aligned — we only profit when you make money. Therefore our policy is straightforward: if there are no realized profits, no fee invoice is levied. This means that if your trading cycle doesn't generate net gains for the month, you won't owe any fees.
The size of the trades executed by the bot depends on three main factors:
Wallet balance: The algorithm takes the entire wallet balance into account when calculating positions. However, it does not deploy all funds at once. Instead, it strategically places smaller, incremental trades using a (DCA) approach, especially during downward price movements.
Market : Trade volume is directly influenced by market volatility. The algorithm is designed to place smaller trades when price ranges are tight, conserving capital. Larger trades require significant price movements in both directions for effective execution and closing. During sideways or upward movements, the strategy maintains conservative trade sizes.
Order execution logic: The algorithm places orders sequentially, meaning a new order is submitted only after the previous one has been filled. This dynamic approach ensures strategic order placement, especially during short-term fluctuations.
Why are some trades so small?
The algorithm intentionally places smaller trades when price ranges are tight. Larger trades require broader price movements in both directions to execute and close effectively. During sideways or upward market conditions, the strategy takes a more conservative approach to trade sizing. Both trade frequency and volume will naturally vary based on real-time market conditions and the strategy's predefined parameters.
Should I adjust the trade size manually?
No, you must not manually adjust trade sizes or place manual orders within the same sub-account as the bot — unless explicitly instructed by the Sequence trading team.
⚠️ Important: manual trades can disrupt the algorithm's functionality, potentially resulting in financial losses or even account when trading .
If you wish to trade manually, we strongly recommend creating a separate sub-account dedicated to manual trading. This ensures a clear separation between automated and manual operations, reducing the risk of conflicts.
Can I manually adjust trades?
You must not adjust trades or place orders on the sub-account where the algorithm is active unless actively directed by Sequence. Manual interventions can disrupt the algorithm's functionality, potentially leading to inaccurate or unprofitable trades.
Our automated trading system continuously analyzes market trends and executes trades based on carefully designed signals. Any manual adjustments can interfere with this process, increasing the risk of financial loss.
Guidelines:
⛔ Manual Trades: Do not perform any manual trades in the sub-account running the algorithm. ⛔ Withdrawals: Do not withdraw more than 5% of your total wallet balance without notifying us first. ⛔ Non-Base Asset Withdrawals: Do not withdraw from any asset other than the coin you are accumulating. ⛔ Non-Base Asset Additions: Do not add any currency or coin other than the base asset you are accumulating.
⚠️ Important: to maintain optimal performance and reduce risks, always keep automated trading and manual interventions separate. If you need to make manual trades, we recommend using a different sub-account that is not linked to the trading bot.
I received a message saying "insufficient funds," but I already funded my Bybit sub-account - what could be wrong?
A few things could be causing this issue:
API for wrong sub-account: a common issue is that clients have provided keys for their main account vs the sub account where they intend to trade with Sequence.
Funds in wrong wallet or sub-account: make sure you funded the correct wallet in the correct sub-account linked to the bot. Sometimes, funds are mistakenly deposited into the incorrect wallet within the dedicated sub-account, or into the main account instead of the dedicated sub-account.
Asset type: Ensure that the deposited asset matches the one required by the bot and that the traded pair is whitelisted on your dedicated sub-account settings.
If you're trading derivatives, make sure that the use of is properly enabled in your dedicated sub-account settings
For more detailed guidance, please follow our setup guide here:
If the issue persists, please contact support for assistance.
Why does it say my bot is trading 2x in Bybit derivatives?
The UI display does not affect how your trades are executed or configured. Once your strategy is active and you've received the "Strategy update – Your strategy has launched" email (with your Bot ID), you might notice that the Bybit interface displays a default of 2x.
This is just a visual default in Bybit. Sequence's 1.5x strategy uses only 1.5x leverage, regardless of what the platform shows. There's no need to manually change this setting — leverage is managed directly by our algorithm.